Privacy Policy

This Privacy Policy explains how Custom Stickers Pro collects, uses, protects, and discloses information from and about you when you visit our website, Custom Stickers Pro.

Privacy policies explain how companies collect, handle, and use information received from customers and website visitors. Our Privacy Policy aims to be transparent about our data practices and help you understand how your information is handled. By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Custom Stickers Pro may collect information when you visit different pages of our website, request information, contact us, request a quote, or place an order. The information we collect may include operating system information, IP addresses, cookies, browsing activity, and information that you voluntarily provide to us. The information we collect generally falls into two categories:

Personal Information

Personal information is information that can be used to identify you as an individual. Depending on how you interact with our website, this may include:

Name
Email address
Phone number
Delivery address
Billing information
Order information
Information provided when requesting a quote
Information provided when contacting customer support

We do not collect the email addresses of visitors simply because they visit our website for informational purposes. We collect personal information when you voluntarily provide it, such as when requesting a quote or contacting us.

Non-Personal Information

Non-personal information is information that does not directly identify you as an individual. We use this information to understand how visitors use our website and to improve website functionality and performance. This may include:

IP address
Operating system information
Browser information
Pages visited
Time spent on pages
Browsing activity
Website usage information
Cookie information
Similar technical information

Information Provided When Placing an Order

When you place an order or provide information required to process an order, we may receive information such as your name, email address, delivery address, phone number, billing information, payment-related information, and other details necessary to fulfill your order.

We take reasonable measures to protect information provided through our website. Payment information may be processed through third-party payment services. Customers should also review the privacy and security practices of the applicable payment provider. We do not represent that information transmitted over the internet is completely secure.

Cookies and Similar Technologies

Cookies are small data files that a website may place on your device when you visit the website. Custom Stickers Pro may use cookies and similar technologies to:

Understand how visitors use our website
Improve website functionality
Improve website performance
Remember user preferences
Analyze website traffic
Personalize the website experience
Support marketing and communication activities

Cookies may collect information such as browsing activity, pages visited, and preferences. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality. Where third-party analytics, advertising, or tracking technologies are used, those services may collect information according to their own privacy policies and terms.

How We Use Your Information

Where we use personal information for marketing communications, you may opt out of those communications as described below. We use information collected through our website for legitimate business purposes, including:

Processing quote requests
Processing and fulfilling orders
Providing customer support
Communicating with customers
Improving our products and services
Understanding website visitor behavior
Analyzing website traffic
Personalizing user experiences
Improving website security
Improving website functionality
Sending marketing communications where permitted
Responding to customer requests
Protecting our business and users
Complying with legal requirements

Marketing Communications

Where you have provided consent or where permitted by applicable law, we may use your contact information to send marketing or promotional communications. You can opt out of marketing emails by following the unsubscribe instructions included in the relevant email.

You may also contact us if you want to update your communication preferences. Opting out of marketing communications does not prevent us from sending necessary communications relating to your orders, transactions, account, or other services.

Sharing Your Information

Custom Stickers Pro does not sell your personal information. We may share information with third parties when necessary to operate our website, process orders, provide services, or meet legal obligations.

Service Providers

We may share information with service providers that help us operate our website and provide our services. These service providers may include:

Website hosting providers
Email service providers
Payment processors
Service providers supporting website operations
Other providers required to provide our services

These providers may only use information as necessary to perform services on our behalf, subject to their applicable obligations.

Legal Requirements

We may disclose information when required to do so by law. This may include disclosures to law enforcement agencies, government authorities, courts, or other authorized parties when required by applicable law, judicial proceedings, court orders, or other legal processes. We may also disclose information when reasonably necessary to protect our rights, property, employees, customers, or business.

Business Transactions

If Custom Stickers Pro becomes involved in a merger, acquisition, restructuring, sale of assets, or another business transaction, information may be transferred as part of that transaction where legally permitted. Any such transfer will be handled in accordance with applicable privacy requirements.

User Choices and Controls

You have choices regarding certain personal information and communications. You may contact us using the information provided in the Contact Us section if you want to make a request concerning your personal information. We may need to verify your identity before completing certain requests. You may:

Unsubscribe from marketing emails
Contact us to update personal information
Contact us to request correction of inaccurate information
Request information about how your personal information is handled
Manage certain cookie preferences through your browser

Access, Correction, and Deletion Requests

Depending on applicable privacy laws, you may have the right to request access to personal information we hold about you. You may also request correction of inaccurate or incomplete personal information.

Where applicable, you may request deletion of personal information, subject to legal, contractual, security, or other legitimate requirements that may require us to retain certain information. To make a privacy-related request, contact us using the information provided below. We may need additional information to verify your identity and protect your personal information before completing a request.

Canadian Privacy Rights

As a Canadian business, Custom Stickers Pro recognizes that applicable Canadian privacy laws may provide individuals with rights relating to their personal information. If you have a question about your personal information or want to make a privacy request, please contact us using the contact information provided in this Privacy Policy. Depending on the circumstances and applicable law, these rights may include:

Requesting access to personal information
Requesting correction of inaccurate information
Asking how personal information is collected or used
Withdrawing consent where applicable
Requesting deletion where applicable and legally permitted

Data Security

We take the security of your information seriously and use reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Custom Stickers Pro uses SSL technology to help encrypt information transmitted through our website.

Access to protected information and log files is limited to authorized personnel and service providers who require access to perform their responsibilities.

However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security of information transmitted online.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process orders, maintain business records, resolve disputes, meet contractual obligations, protect our business, and comply with applicable legal requirements. The length of time information is retained may vary depending on the type of information and the reason it was collected. When personal information is no longer required, it may be securely deleted or otherwise disposed of in accordance with applicable requirements.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. Custom Stickers Pro is not responsible for the privacy practices, security, content, or policies of third-party websites or services. When you visit a third-party website or use a third-party service, that provider’s privacy policy and terms may apply. We recommend reviewing the privacy policies of third-party services before providing personal information.

Children’s Privacy

Our website is intended for individuals who are 18 years old or older. We do not knowingly seek to collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us. After receiving a valid request, we will review the information and take appropriate steps where required by applicable law.

Changes to This Privacy Policy

Our Privacy Policy may be revised periodically to reflect changes to our business practices, website, services, technology, or applicable privacy requirements. When we make changes, we will post the updated version on our website. Where appropriate and required by applicable law, we may also notify users through email, website notifications, or other available communication methods.

Information collected by us will be used in accordance with the Privacy Policy that applies when the information is collected, unless otherwise permitted or required by law.

Where consent is required for a new use of personal information, we will obtain consent as required by applicable law.

Contact Us

If you have questions about this Privacy Policy, want to update your personal information, or want to make a privacy-related request, please contact us.

Custom Stickers Pro

Email: sales@customstickerspro.ca
Phone: +1-(888)-836-3696

For privacy requests, please provide enough information for us to identify your request and, where necessary, verify your identity.